FAQ

Frequently Asked Questions

PRODUCT

Q : What are the size of the boxes?

A : Black and White Hard Box (20 x 25 x 10 cm) and The Premium Box (35 x 30 x 9 cm)

Q : Are there any ready stock hampers that can be immediately sent?

A : Yes there are. Check our Crafted Collection on Tokopedia and Shopee, just type in "gliamor" on the search box

Q : Is there any minimum purchase for the custom hampers?

A : We accept minimum purchase of 25 hampers for our Custom Hampers service.

Q : Can I add my own logo or customize the design of the hampers?

A : Adding and/or designing a custom logo is included with the Custom Hampers service.

Q : How much is the price of Gliamor hampers?

A : Our Crafted Collection are available with a variety price ranges, check our collection on Tokopedia and Shopee for the updated price. For our Custom Hampers, the price is adjusted to fit your needs and budget.

Q : Is Gliamor hamper available for special events?

A : Yes, Gliamor Hampers are available and ready to handle big quantity for any kind of events.

Q : How do I order for huge quantities?

A : Contact our Gliamor team by WhatsApp (+62 821-1181-1772) and we'll discuss the payment details there.

Q : Can I order for corporate gift?

A : Yes, sure. You can directly contact our Gliamor team by WhatsApp (+62 821-1181-1772) and our team will personally assist you.

Q : Does the hampers only come in a box?

A : We provide several packaging options such as: hard boxes, soft boxes, leather bags, and other packaging alternative according to the request and budget you submit.

DELIVERY

Q : Where will the hampers be sent from?

A : The hampers will be sent from South Tangerang, Banten

Q : Can I send the hampers to other city?

A : Yes, sure. Gliamor is available for deliveries throughout Indonesia

Q : Which delivery services does Gliamor use?

A : The delivery options are Gojek, Grab, Deliveree (for Jabodetabek area) and Sicepat, Antaraja (for outside Jabodetabek area). We make sure the packages are handled properly and professionally.

Q : How long is the estimated time for shipping?

A : The shipping time will depend on which courier services that you choose and the destination area.

Q : Can I send it directly to the recipient?

A : Absolutely. Just provide us with the recipient's details (name, address and contact number), and we’ll send it directly to them!